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It hasn’t happened these last years, but it happened quite often when I was registered as a sworn translator in Belgium. My approach was to contact the client immediately and either reject the job or to mark those parts as illegible. I’ve been called a «miracle worker» by some clients, but I can’t fix everything and I have my limitations…
Michael Newton
Claudio Machado Junior
Daryo
Maria Laura Curzi
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Sometimes clients expect translators to work miracles, but even the most experienced professional can't make out text that's simply unreadable. I think it's important to know when to acknowledge those limitations. That's not a sign of unprofessionalism; if anything, it's a sign of taking your work seriously.
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Whenever something is unclear, may it be the instructions or a partially illegible document, always contact the client and request clarification or a legible copy of the file. Those who don't can hardly consider themselves to be professionals.
Claudio Machado Junior
Daryo
Maria Teresa Borges de Almeida
Maria Laura Curzi
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