Studio 2021 Service 'Sdl.TranslationStudio.AlignmentEditorService' could not be started' bug Thread poster: Wolfgang Schoene
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I'm just wondering if there is someone at Studio or RWS or wherever who is knowledgeable enough to solve this problem I (and many others, according to Community) keep having.
Ok, I first installed Studio 2021 and it runs alright and I updated to the most recent version.
Then I installed edthe mxliff plugin which does NOT run, that is, after adding a mxliff file, Studio says that I would have to add at least one translatable file (sic).
Then I uninstalled the mxliff plugi... See more I'm just wondering if there is someone at Studio or RWS or wherever who is knowledgeable enough to solve this problem I (and many others, according to Community) keep having.
Ok, I first installed Studio 2021 and it runs alright and I updated to the most recent version.
Then I installed edthe mxliff plugin which does NOT run, that is, after adding a mxliff file, Studio says that I would have to add at least one translatable file (sic).
Then I uninstalled the mxliff plugin, download the most recent version, install it, restarted Studio and nothing goes.
Then I renamed Folder 16 somewhere in the depths of SDL installation but to no avail.
Studio stubbornly repeats: Service 'Sdl.TranslationStudio.AlignmentEditorService' could not be started. (For your information: I never ever used that alignment service).
Then I completely uninstalled Studio 2021 and reinstalled it but am back to square 1.
So I repeat, is there someone who can help to solve this problem or do I really have to revert to Studio 2019 to get my business done or forget about Studio forever, and use a CAT tool that really works?
[Edited at 2021-09-15 13:53 GMT] ▲ Collapse
| | | | Stepan Konev 
Russian Federation
Local time: 14:43
English to Russian
| Try RWS Community | Sep 15, 2021 |
The MXLIFF plugin was developed by Jesse Good. You can call him directly by visiting RWS Community and mentioning him with @jtg7681. He is always very responsive and I think he is the right person who can help you resolve your issue.
| | | | Wolfgang Schoene
France
Local time: 13:43
Member (2007)
English to German
+ ...
TOPIC STARTER | Try RWS Community | Sep 15, 2021 |
Stepan Konev wrote: The MXLIFF plugin was developed by Jesse Good. You can call him directly by visiting RWS Community and mentioning him with @jtg7681. He is always very responsive and I think he is the right person who can help you resolve your issue.
Thanks, Stepan, that will be a second step in this ordeal with Studio 2021. First I have to get it to run. I think Studio is about the only software I ever owned that stubbornly refuses to run. Go figure.
| | | | Stepan Konev
Russian Federation
Local time: 14:43
English to Russian
| Just to be on the safe side | Sep 15, 2021 |
You have surely downloaded and installed the correct plugin, but just in case... There are 3 Memsource-related plugins. You need the rightmost highlighted in yellow.
[Edited at 2021-09-15 18:01 GMT]
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Wolfgang Schoene
France
Local time: 13:43
Member (2007)
English to German
+ ...
TOPIC STARTER | Thanks again | Sep 16, 2021 |
Stepan Konev wrote: You have surely downloaded and installed the correct plugin, but just in case... There are 3 Memsource-related plugins. You need the rightmost highlighted in yellow. [Edited at 2021-09-15 18:01 GMT]
Dear Stepan, I probably installed the wrong app, but then my question is why does RWS or whoever allow rogue apps to exist on their site?
| | | | Stepan Konev
Russian Federation
Local time: 14:43
English to Russian
Wolfgang Schoene wrote:
I probably installed the wrong app, but then my question is why does RWS or whoever allow rogue apps to exist on their site? Agree. I did exactly the same. When I downloaded it, the new plugin had much lower download count and I downloaded the one with higher count. Maybe they still keep the older version for other users with older versions of Trados. I don't know.
| | | | Wolfgang Schoene
France
Local time: 13:43
Member (2007)
English to German
+ ...
TOPIC STARTER | Finally, I succeeded... | Sep 16, 2021 |
Stepan Konev wrote: Wolfgang Schoene wrote:
I probably installed the wrong app, but then my question is why does RWS or whoever allow rogue apps to exist on their site? Agree. I did exactly the same. When I downloaded it, the new plugin had much lower download count and I downloaded the one with higher count. Maybe they still keep the older version for other users with older versions of Trados. I don't know.
Got Studio 2021 up and running again. After unsuccessfully deleting/renaming the folder 16 in c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio I deleted the same folder in c:\Users\[USERNAME]\AppData\Local\SDL\SDL Trados Studio, too, and finally Studio is running again.
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